Ringtone studio V2.0 will not install

[Fourdogs]

I put the disk in. When I click on install, a pop-up named "OpenMG Limited Patch Installer" comes up. In the box it says, "You need to stop OpenMG application to install OpenMG Limited Patch. Do you want to install OpenMG Limited patch now"? Yes or No

I chose yes because I have no idea how to stop "OpenMG".

Another box popped up saying "Installation is done" (referring to the OpenMG Limited Patch). I clicked on the program "Install" again, with the same results. I can't get past this OpenMG pop up. Suggestions on what to do next will be appreciated. :?:

[support_sa]

What software are you trying to install and from where you did purchase it ?

[Fourdogs]

Originally Posted by support_sa

What software are you trying to install and from where you did purchase it ?

I'm trying to install Ringtone Media Studio boxed version purchased at Comp USA, last week. Sorry for the omission that I thought I was posting in the RMS forum. Other info is;
Sony Vaio Laptop
3.6 mHz P4
1 gig of ram
Win XP SP2
56 GB free space on HD
Any help is appreciated. Thank you.

[support_sa]

1-Put the CD in the drive

2-Wait for the first screen to pop up, then close it -Browse on the CD m search for *.exe on the CD , run the file setup.exe

[Fourdogs]

Originally Posted by support_sa

1-Put the CD in the drive

2-Wait for the first screen to pop up, then close it -Browse on the CD m search for *.exe on the CD , run the file setup.exe

Your instructions did not work. There is no "setup.exe" on the disk. I put in the Ringtone Media Studio CD (Ver.2.0.0.118) and when the install wizzard appeared, I closed it. I browsed the CD and found "install.exe" and "CopySys.exe". These are the only two executables on the disk. When I clicked "install.exe" it opened the same wizzard that I has previously closed. :cry: Any other ideas will be appreciated. TIA.

[support_sa]

I have to create a new free of charge order for you , So you need to send me your name and mail Address so sadhim@bvrpusa.com .
Please attache the Forum link with your email .

[Fourdogs]

Originally Posted by support_sa

I have to create a new free of charge order for you , So you need to send me your name and mail Address so sadhim@bvrpusa.com .
Please attache the Forum link with your email .

E-mail was sent to your address. What is a "free of charge order"?

[support_sa]

Free mean we will not charge you and I did not receive any email from you yet my email : sadhim@bvrpusa.com

[Fourdogs]

Originally Posted by support_sa

Free mean we will not charge you and I did not receive any email from you yet my email : sadhim@bvrpusa.com

I sent it to sadhim@bvrpusa.com with "requested support incident information" in the subject line and the link and my real name and address in the body of the e-mail. In the "from" line it will say that the sender is Fourdogs. The domain name is excite.com. I will send it again now.

[support_sa]

Yes I did get your email and I will send you the new order information