deactivate voicemail-function in independent mode

hi,

i use phone tools classic 6.04 with a 3com us robotics 56k message modem v2 under ms windows xp service pack 2.

i want do deactivate the voicemail function and use the indepentent-mode only as a fax-machine. but i can't find how to do it.

can you help me?

regard
matthias

[Support_MS]

Go to Setup and then General Setup. Go to the Communication tab. Change the mode to fax. Click OK. Click on Voice Mail on the left side. Click on the button for Answering Macine off.

Now the program is set to Fax only. That should set the independant mode to fax only too.

[hoppala00]

I tiried that solution .. did not help at all.. I think it is not possible or .. something is wrong with firmware.

if there is another solution I am ready to test
thanks
hoppala00

[Pace Solo User]

Originally Posted by hoppala00

if there is another solution I am ready to test
thanks
hoppala00

Why not give the latest (free) OEM USR PhoneTools a try with your modem. It's much the same as CPT 6 but has a terminal function instead of email and it's specially customised by USR to work only with their modems. I know that many of the independant mode functions of my Pace Solo modem aren't configurable within PhoneTools but your first step should be to ensure the software is as compatible as possible.

[hoppala00]

Hi Pace Solo Modem,

I am already using that .. I just don't want to open another posting to polute the forum :-))

by the way .. I just want to use that device for fax receiption .. nothing more than that but as far as I see Message modem i not really good fax . during the receiption %50 I get an error .. I have no ide whether I should make a detailed setting to run this modem in independant mode properly.

how about your Pace Solo .. do you receive your fax in independant mode without any problem at all ?


well by the way my first question is till not solved :-)
thanks
hoppala00

[Pace Solo User]

Originally Posted by hoppala00

Hi Pace Solo Modem,

I am already using that .. I just don't want to open another posting to polute the forum :-))

I'm confused The first poster in this thread (Matthias) said he was using Classic PhoneTools 6.04 and this is a retail purchasable program which works with many different models of modem. On the other hand the version I'm referring to is available for free off USRs website but it'll only work with certain models of their modems, there are also subtle differences between the two.

by the way .. I just want to use that device for fax receiption .. nothing more than that

I understand this part clearly. What support_MS posted will do the trick if the program is up and running but if your modem has similar options to mine, there isn't the ability in the Retail version of PhoneTools to configure this for independant mode - hence why I suggested the OEM version which may provide a greater level of control. I dont have the same hardware as you so I cant say if you have that option. As a workaround, whats wrong with just recording a greeting of 1 second of silence and using that? The modem will automatically switch over to fax receive mode when it hears the tones anyway....

how about your Pace Solo .. do you receive your fax in independant mode without any problem at all ?

Yes I receive faxes fine but I also use the Solo as an answermachine with a greeting - it does both (and about a zillion other things as well).

[hoppala00]

for your confusion .. I use OEM version of this software from US robotics site .. version is 9.0 . but I believe that this software boths are the same.. well be the way I have found another trial software called supervoice. with this software you can setup all the feature of US robotics message modem .. but it cost 69 USD .. which is very expensive for me .. because I just don't want to waste papier ... only receive my fax as data .. that is all .. I think OEM version of Phonetools classic is a bit complicated . but at the supervoice software .. everything is very very clear ans simple .. so just run .. set the independant mode and everything is OK .. ..

and also I just got my message modem yesterday .. and it is not staible to receive the faxes .. so if I can not find the solution for that I won't use it .. idea is good .. but fax receiption is not trustable .. my normal old samsung sf-330 fax has never give me error or complain from the sender.. but during my test message modem is only trouble .. well I am really having difficulties to understand producer .. why do they not produce such a modern device with usb and etc .. instead of stupid fax machine .. most of the time it is only waste of papier and ink .. and money .. nobody care about environment.

[Pace Solo User]

Originally Posted by hoppala00

for your confusion .. I use OEM version of this software from US robotics site .. version is 9.0 . but I believe that this software boths are the same..

Similar but not identical. Check out the trial of CPT 6 if you dont believe me.

[competitors product price] .. which is very expensive for me .. because I just don't want to waste papier ... only receive my fax as data .. that is all ..

If you only want to ensure received faxes aren't automatically printed, that's configurable in PhoneTools (check the options).

I think OEM version of Phonetools classic is a bit complicated . but at the supervoice software .. everything is very very clear ans simple .. so just run .. set the independant mode and everything is OK .. ..

You do get used to PhoneTools, some people quicker than others. While I think a decent manual would be helpful for newcommers to the software, any "how toi" questions you have will be answered here.

and also I just got my message modem yesterday .. and it is not staible to receive the faxes .. so if I can not find the solution for that I won't use it ..

Fax compatibility is an issue among fax machines as well as Fax modems and software. Just to highlight how quirky these things can be my Pace Solo has so far (after sending and receiving about 100 faxes since I bought it) only ever had problems with a particular model of fairly new Samsung fax so your mileage may vary! If you monitor the Classic PhoneTools modem exchange while its experiencing such problems, this should yield some clues.

my normal old samsung sf-330 fax has never give me error or complain from the sender.. but during my test message modem is only trouble .. well I am really having difficulties to understand producer .. why do they not produce such a modern device with usb and etc .. instead of stupid fax machine .. most of the time it is only waste of papier and ink .. and money .. nobody care about environment.

Brother you're preaching to the converted (although I'm not a fan of USB modems, only serial port ones)! I have an independent mode modem rather than a fax and answering machine for that reason as well as that it saves power and wear and tear on the PC because you dont have to keep it running. If I really want or need to print my faxes, then I can do so using my PCs printer (which is far superior to fax printer capability even though the image quality of a fax is still the weak link).