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View Full Version : cant update

rence12
11-18-2008, 06:07 PM
i can open pro7, it kept on shutting down, so i tried running in safe mode, that didnt work, so i went back and tried 5 and it opened, and when trying to update my site it couldnt find it , it kept telling me publish a new site, there it showed my document, then it wanted me to pay again. Will it be charging me twice, or will it know that im already paying. Maybe i should cancel and start over????
WebMonkey08
11-18-2008, 06:45 PM
Are you using Vista? If so click on WE Icon, and run as Administrator
rence12
11-18-2008, 11:18 PM
No im using XP dont know what to do i might go and buy a used PC, i need to get my site updated. Im in band and the club where were playing wants us to have our site updated for their links, oh well i'll just have to do what i have to do, i called tech support they werent any help :)
davidrosso
11-18-2008, 11:44 PM
No im using XP dont know what to do i might go and buy a used PC, i need to get my site updated. Im in band and the club where were playing wants us to have our site updated for their links, oh well i'll just have to do what i have to do, i called tech support they werent any help :)

Why don't you just try downloading the trial version to see if you can at least get the update done you need.
Dave Koehler
11-19-2008, 12:33 AM
Say....7 takes a different unlock code than 5 as I recall. Got that number?
rence12
11-19-2008, 01:04 AM
if your refering to my serial # yes i do.
Support_AK
12-01-2008, 10:17 PM
Email our support team with your serial key. You have most like exceeded the number of installations with that key. Send us an e-mail and we will resolve the issue.
BBass
12-01-2008, 11:57 PM
Email our support team with your serial key. You have most like exceeded the number of installations with that key. Send us an e-mail and we will resolve the issue.

What? What about this Vista issue I fight every shut down. Is that being resolved in a update? Every time I shut down and reboot, I have to re-enter my code. I hope I'm not about to see the same problem the guy above has.

Web Easy is great software for newbies and experienced builders...I just hope they can fix thier bugs soon.