Problems starting web easy HELP!!

[terraba]

Hi there,
I bought the CD version of web easy 7 and put it on my computer. Nothing happens when I click on the icon, or try to start it from the start menu. I have uninstalled it and re-installed it a couple times. I have downloaded the free trial version from the web and it doesn't open either. Has anyone else had this problem or maybe know what is happening??
TIA

Jess

[WebMonkey08]

YES !!! Somewhere down below ppl were saying they were having problems with getting the prog to run, wouldn't take the Serial Number, something like that, can u return it?

[davidrosso]

YES !!! Somewhere down below ppl were saying they were having problems with getting the prog to run, wouldn't take the Serial Number, something like that, can u return it?

I don't believe anyone had problems getting the program to at least launch, the problems were with the serial numbers.

I'm assuming your pc meets the requirements of the program, right.

[terraba]

Yes, my laptop is running XP, only a year old. I closed all running apps to see if that helped and still didn't work.

[Support_JH]

Right-click on the desktop shortcut and go to Properties. If there's a Compatibility tab, go to it. Check 'Run this program in compatibility mode for:' and select Win 98/WinME from the drop-down menu.

If there's no Compatibility tab, try the same thing with the Start menu shortcut. If neither has a Compatibility tab, you'll need to create a new desktop shortcut directly to the Web Easy executable. That shortcut will have a Compatibility tab. Do your compatibility thing.

Now try launching from the new (or newly-modified) shortcut.