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View Full Version : Cannot install v 4.1 after 3.2


paddlesportdesigns
03-06-2008, 04:58 PM
I've had v 3.2 installed on my system a while ago and decided to try the latest 4.1. I uninstalled the old version but when trying to install 4.1 I keep getting a message to say that 3.2 is still installed and it has to be removed. The uninstall routine didn't remove the program files folder and a few other bits and pieces which I have manually removed. I have looked in the registry and there are still references to Visage in quite afew places but I'm reluctant to just charge around deleting stuff even with a registry backup.

Anybody got a simple answer?

Pete Howard

Support_MS
03-06-2008, 07:05 PM
So even after deleting the program folder you are still getting that message?


You might also look here for further assistance.
http://www.visagesoft.com/help/

paddlesportdesigns
03-06-2008, 09:46 PM
Yes , I stll get the error after deleting the program files folder. I could not find anything in the knoeledge base or elsewhere on the visage site.

Peter

Support_MS
03-07-2008, 06:09 PM
Other then deleting the registry entries, I do not have any other suggestions.