BVRP fax

[LaFern]

After sending the fax i get initalizing and it never seems to send the fax. I don't know what to do to get it to go thru. I have a Lexsmark P3150.

[support_cm]

1. After reproducing the issue in your BVRP software application you will want to get the log.

2. From your BVRP software application, click Menus, then click Display/View, then click Modem Exchange. (Pressing the F12 key while in the program will also bring up the modem exchange)

3. Click on File, then click on Save Buffer As.

4. In the top Save In window - select either Desktop or My Documents (to make it easier to find it later)

5. In the Save As window - type in your last name and click on Save

6. Your Modem Log is now saved. Email the file to cmunoz@avanquest.com include a link to this topic.