View Full Version : no faxing after moving
janfea
12-25-2006, 05:17 PM
I was able to fax prior to moving;, however, now that I moved to new locale I have no faxability...yes I changed all the numbers in the setup. except dial method still states dialup network and now I am on DCL/tcp/ blah blah blah...any suggestions?
Thank you
support_sa
12-27-2006, 05:03 PM
Question:
Since installing DSL my FaxTools no longer operates like it used to.
Answer:
The version of our software that you currently use does not support faxing directly with your DSL modem, however if you still have an analog modem installed in your PC, you should still be able to get it to work fine. Typically you will need to have a filter plugged into the analog modem and we do have a document on our website outlining how it needs to be hooked up so please take a look if you are running into any problems since getting DSL: www.bvrpusa.com/download/documentation/DSL_Setup.pdf
We do offer two software packages, FaxTools eXpert and PhoneTools eXPert that allow you to fax over the internet with DSL.
FaxTools eXPert
14-day trial version available on our website!
http://www.bvrpusa.com/products/ftexpert/default.asp
PhoneTools eXPert
http://www.bvrpusa.com/products/ptexpert/
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