View Full Version : Supported Video formats?
ReiReiReiRei
12-13-2006, 12:09 AM
I'm trying to convert some short videos, but no matter what file I open I'm either told that the file is too large or that the codec is not supported. What are the upper file size/runtime limits for a clip, and what codecs can I convert to 3gp with RMS2? (I've tried Windows Media 9, wmv with mp3 sound, Quicktime, DivX;), and mp4.)
ReiReiReiRei
12-13-2006, 01:02 AM
Update: I've found a 16mb MPEG-1 file which worked.
Meanwhile, there's a private reply waiting for me, but when I click on the message notice, I get the error notice: "Private messaging has been disabled on this board."
support_sa
12-13-2006, 07:39 PM
What type of a phone do you have ?
Can you play the file using Windows media palyer version 11 ?
You will need to make sure you have the correct video codecs installed. We recommend using the official Divx codecs and the official XviD codec.
ReiReiReiRei
12-13-2006, 07:51 PM
I have a Motorola Razr V3, and can play all the files mentioned in either Windows Media Player or in iTunes.
support_sa
12-14-2006, 04:23 PM
I need to know what type of a file you are trying to use ?
did you get an error when you play the file in RMS software or when try to convert to a different format ?
I need to see screen shot of the error please send it with answers to sadhim@bvrpusa.com
1. With the message/error on the screen, press the PrintScreen or PrtScn button on your keyboard.
2. Click Start, Programs, Accessories, and click Paint to open Paint.
3. Click Edit, Paste in Paint. The picture of the message should appear in the Paint window.
4. Click File, Save As..., where it says Save In at the top, change this to Desktop.
5. In the File name field type in your last name, in the Save as type field set it to JPEG and click the Save button.
6. Reply to this e-mail and attach the file from your Desktop.
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