Motorola V170 (Tracfone) downloading

[sctparker]

My phone can't follow links; It can only "Extract A-u-d-i-o" from a message (shows up as a music note with a box around it), and save that. Is there a way to get my file sent this way?

[sctparker]

It doesn't actually have the word with those dashes in it; I got bitten by the filter.

[support_sa]

1-What version of Ringtone media software do you have ?

This can be found by opening the software and clicking, Menus, Help, About PhoneTools

2- Who is your phone service provider ?

3- What are you trying to do with Ringtone media studio software ?

Please explain the problem in more details