Fax Not Working - PLEASE HELP!!

[v_grim21]

I am having a problem sending a fax. I am hearing the dial tone but it shows dialing and then nothing else. I have used this program before and it has never taken this long to send a fax. Any ideas? Thank you!![/b]

[v_grim21]

I am using the Fax Tools program that came with my Lexmark X75 and I also have Windows Xp. My email address is v_grim21@yahoo.com if there is any information you want to send there or if you need anymore information about what type of setup i have. Thank you again!!

[support_cm]

1. After reproducing the issue in your BVRP software application you will want to get the log.

2. From your BVRP software application, click Menus, then click Display/View, then click Modem Exchange. (Pressing the F12 key while in the program will also bring up the modem exchange)

3. Click on File, then click on Save Buffer As.

4. In the top Save In window - select either Desktop or My Documents (to make it easier to find it later)

5. In the Save As window - type in your last name and click on Save

6. Your Modem Log is now saved.

Email the modem log to cmunoz@avanquest.com include a link to this post.