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View Full Version : Phone Tools 2.17 - - Faxing Problem


timetraveler13
03-05-2006, 07:01 PM
I have an OEM version of Phone Tools v 2.17. I suppose it came with WinME several years back. I do not believe I have ever used the software. I have now upgraded to WinXP and am trying to use this software to send a fax. I can step through the process of setting up the fax and attaching the PDF, but when I attempt to send the fax, a warning comes up telling me that I must first set up a printer. Naturally, I have gone into the configuration and set up my printer. But I get the same error.

Are there any patches or updates to this program that I can install to upgrade it to work with XP?

Thank you.

Support_MS
03-07-2006, 10:33 PM
What did this version come with?

The 2.17 is not an XP compatible version we will need to update you to an XP compatible version. Please contact our technical support queue at 720-330-1458 between the hours of 9:00 am and 9:00 pm Mountain Time, Monday through Friday or by e-mail at support@bvrpusa.com and we can get you updated.