Fax document conversion

[skyscooter]

Before I purchase:
Can WordPerfect (wpd) documents be faxed without engaging in a time consuming conversion process?
Can WP images (wpg) document be sent?
Can you send multiple attachments with one fax?
Is the telephone quality good? I would like to use this with a headset in my business.
Thanks so much ~ skyscooter

[Support_MS]

1. Word perfect document should be fine.
2. I have not heard of WP images before so I assume you would need to print those to Capturefax to attach them. (just about anything that can be printed can be faxed through Capturefax)
3. No Classic Phonetools will only do one attachment per fax, only our Expert programs are capable of doing multiple attachments.
4. That really depends on your modem.

[Pat Harr.]

I have had nothing but trouble from both these programs. Xpert crashed my computer in 04. I never could get support after I bought it. Then I just bought Classic 6 and can not even get it to work one time. I loved the original I got with Dell in 00 then when upgraded computer nothing worked. I got dilfferent support people every time who gave conflicting info until the crash. I then got sucked back in with their slick advertizing and now got new Classic 6 and it is unworkable also. Can not get support of any kind. I am upset that I had more money than sense. Pat

[Support_MS]

To assist in answering your question in a timely manner, it is helpful to post the following information when you ask a question:

1. What version of our software are you using? This can typically be found by clicking Menu(s), Help, About <Product Name>.

2. What modem/phone are you using? What modem are you using?
- In Windows XP/2000: This can be found by clicking Start, Control Panel, Phone and Modem Options, Modems tab. Your modem name will be listed here.
- In Windows 98/Me: This can be found by clicking Start, Settings, Control Panel, Modems. Your modem name will be listed here.

3. What operating system are you using? E.g., Windows XP SP1, Windows 98 SE. This can normally be found by right-clicking 'My Computer' and left-clicking properties and it will be listed under the System section on the General tab.

4. Details of the issue including any error messages, e.g, "When I try to install it keeps stating 'Please insert disk 1'."

5. Scenarios under which the issue occurs, e.g., "I can normally send faxes, but cannot to the 310 area code."

6. How did you receive the software? E.g., received with a Dell A920 printer, received with a Dell Dimension 8400, received with a US Robotics Fax Win INT modem, purchased at www.bvrpusa.com, purchased a box at Fry's, etc...

7. Your e-mail address is also helpful should we need to send you a file or download link.